Data Protection and Privacy Policy
INTRODUCTION
Welcome to Mark Croft Solicitor's privacy notice.
Mark Croft Solicitor respects your privacy and is committed to
protecting your personal data. This privacy notice will inform you as to how we
look after your personal data when you visit our website (regardless of where
you visit it from) and tell you about your privacy rights and how the law
protects you.
This privacy notice deals with the specific areas set out
below. Please use the glossary below to understand the meaning of some of the
terms used in this privacy notice:
1. IMPORTANT INFORMATION AND WHO WE ARE
2. THE DATA WE COLLECT ABOUT YOU
3. HOW IS YOUR PERSONAL DATA COLLECTED
4. HOW WE USE YOUR PERSONAL DATA
5. DISCLOSURES OF YOUR PERSONAL DATA
6. INTERNATIONAL TRANSFERS
7. DATA SECURITY
8. DATA RETENTION
9. YOUR LEGAL RIGHTS
10. GLOSSARY
11. COOKIE POLICY
1. IMPORTANT INFORMATION AND WHO WE ARE
PURPOSE OF THIS PRIVACY NOTICE
This privacy notice aims to give you information on how Mark
Croft Solicitor collects and processes your personal data through your use of
this website.
This website is not intended for children and we do not
knowingly collect data relating to children.
It is important that you read this privacy notice together
with any other privacy notice or fair processing notice we may provide on
specific occasions when we are collecting or processing personal data about you
so that you are fully aware of how and why we are using your data. This privacy
notice supplements the other notices and is not intended to override them.
CONTROLLER
Mark Croft
Principal/Owner is the controller and responsible for your personal data
(collectively referred to as "Mark Croft Solicitor", "we",
"us", or "our" in this privacy notice.
We have appointed a data protection officer (DPR) who is
responsible for overseeing questions in relation to this privacy notice. If you
have any questions about this privacy notice, including any requests to
exercise your legal rights, please contact the DPO using the details set out
below.
CONTACT DETAILS
Our full details are:
Full name of legal entity: Mark Croft
Name and title of DPO: Mark Croft, Principal/Owner
Email address: info@mark-croft-solicitor.co.uk
Telephone number: 07739 909732
You have the right to make a complaint at any time to the
Information Commissioner's Office (ICO), the UK supervisory authority for data
protection issues (www.ico.org.uk). We
would, however, appreciate the chance to deal with your concerns before you
approach the ICO, so please contact us in the first instance.
CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM
US OF CHANGES
This version was last updated on 12th April 2018. Historic
versions can be obtained by contacting us.
The data protection law in the UK will change on 25th May
2018. Although this privacy notice sets out most of your rights under the new laws,
we may not yet be able to respond to some of your requests (for example, a
request for the transfer of your personal data) until May 2018 as we are still
working on getting our systems ready for some of these changes.
It is important that the personal data we hold about you is
accurate and current. Please keep us informed if your personal data changes
during your relationship with us.
THIRD-PARTY LINKS
This website may include links to third-party websites,
plug-ins and applications. Clicking on those links or enabling those
connections may allow third parties to collect or share data about you. We do
not control these third-party websites and are not responsible for their
privacy statements. When you leave our website, we encourage you to read the privacy
notice of every website you visit.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information
about an individual from which that person can be identified. It does not
include data where the identity has been removed.
Through your use of this website, we may collect, use, store
and transfer different kinds of personal data about you which we have grouped
together as follows:
Technical Data includes internet
protocol (IP) address, your login data, browser type and version, time zone
setting and location, browser plug-in types and versions, operating system and
platform and other technology on the devices you use to access this website.
Usage Data includes information about
how you use our website.
We also collect, use and share Aggregated Data such
as statistical or demographic data for any purpose. Aggregated Data may be
derived from your personal data but is not considered personal data in law as
this data does not directly or indirectly reveal your identity. For example, we
may aggregate your Usage Data to calculate the percentage of users accessing a
specific website feature. However, if we combine or connect Aggregated Data
with your personal data so that it can directly or indirectly identify you, we
treat the combined data as personal data which will be used in accordance with
this privacy notice.
We do not collect any Special Categories of Personal
Data about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and
biometric data). Nor do we collect any information about criminal convictions
and offences.
IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the
terms of a contract we have with you and you fail to provide that data when
requested, we may not be able to perform the contract we have or are trying to
enter into with you (for example, to provide you with goods or services). In
this case, we may have to cancel a product or service you have with us but we
will notify you if this is the case at the time.
3. HOW IS YOUR PERSONAL DATA COLLECTED
We use different methods to collect data from and about you
including through:
Automated technologies or interactions. As
you interact with our website, we may automatically collect Technical Data
about your equipment, browsing actions and patterns. We collect this personal
data by using cookies, server logs and other similar technologies. We may also
receive Technical Data about you if you visit other websites employing our
cookies. Please see our cookie policy below for further details
Third parties or publicly available sources. We
may receive Technical Data from analytics providers such as Google based
outside the EU.
Usage Data includes information about
how you use our website.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when the law allows us to.
Most commonly, we will use your data (a) where it is necessary for our
legitimate interests (or those of a third party) and your interests and
fundamental rights do not override those interests, and (b) where we need to
comply with a legal or regulatory obligation.
The types of lawful basis that we will rely on to process your
personal data are set out below.
Generally we do not rely on consent as a legal basis for
processing your personal data other than in relation to sending third party
direct marketing communications to you via email or text message. You have the
right to withdraw consent to marketing at any time by contacting us.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
At Mark Croft Solicitor, we are committed to protecting your
privacy. Set out below is an explanation of how we use information about
visitors to this site.
a. We may use your Technical Data to administer and protect
our website (including troubleshooting, data analysis, testing, system
maintenance, support, reporting and hosting of data. Such use would be
necessary for our legitimate interests (for running our business, provision of
administration and IT services, to prevent fraud and in the context of a
business reorganisation exercise), and to comply with a legal obligation.
b. We may use your Usage Data and Technical Data to deliver
relevant website content to you and measure or understand the effectiveness of
the content. Such use would be necessary for our legitimate interests (to study
how customers use our services, to develop them, to grow our business and to
inform market strategy).
c. We may use your Usage Data and Technical Data to use data
analytics to improve our website, services, marketing, customer relationships
and experiences. Such use would be necessary for our legitimate interests (to
define types of customers for our services, to keep our website updated and
relevant, to develop our business and to inform our marketing strategy).
THIRD-PARTY MARKETING
We will get your express opt-in consent before we share your
personal data with any third-party company for marketing purposes. If you give
us your express opt-in consent, you can ask us or third parties to stop sending
you marketing messages at any time by contacting us.
COOKIES
You can set your browser to refuse all or some browser
cookies, or to alert you when websites set or access cookies. If you disable or
refuse cookies, please note that some parts of this website may become
inaccessible or not function properly. For more information about cookies we
use, please see our cookie policy below.
CHANGE OF PURPOSE
We will only use your personal data for the purposes for which
we collected it, unless we reasonably consider that we need to use it for
another reason and that reason is compatible with the original purpose. If you
wish to get an explanation as to how the processing for the new purpose is
compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose,
we will notify you and we will explain the legal basis which allows us to do
so.
Please note that we may process your personal data without
your knowledge or consent, in compliance with the above rules, where this is
required or permitted by law.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set
out below for the purposes set out at paragraph 4 above:
a. External Third Parties as set out in the glossary.
b. Third Parties to whom we may choose to sell, transfer, or
merge parts of our business or our assets. Alternatively, we may seek to
acquire other businesses or merge with them. If a change happens to our
business, then the new owners may use your personal data in the same way as set
out in this privacy notice.
We require all third parties to respect the security of your
personal data and to treat it in accordance with the law. We do not allow our
third-party service providers to use your personal data for their own purposes
and only permit them to process your personal data for specified purposes and
in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
We do not transfer your personal data outside the European
Economic Area (EEA).
7. DATA SECURITY
We have put in place appropriate security measures to prevent
your personal data from being accidentally lost, used or accessed in an
unauthorised way, altered or disclosed. In addition, we limit access to your
personal data to those employees, agents, contractors and other third parties
who have a business and need to know. They will only process your personal data
on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected
personal data breach and will notify you and any applicable regulator of a
breach where we are legally required to do so.
8. DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as
necessary to fulfil the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal
data, we consider the amount, nature, and sensitivity of the personal data, the
potential risk of harm from unauthorised use or disclosure of your personal
data, the purposes for which we process your personal data and whether we can achieve
those purposes through other means, and the applicable legal requirements.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under the data
protection laws in relation to your personal data. Your rights are listed
below, and more detail can be found in the glossary below:
- Request
access to your personal data.
- Request
correction of your personal data.
- Request
erasure of your personal data.
- Object
to processing of your personal data.
- Request
restriction of processing your personal data.
- Request
transfer of your personal data.
- Right
to withdraw consent.
If you wish to exercise any of the rights set out above,
please contact us.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may charge a reasonable
fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these
circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help
us confirm your identity and ensure your right to access your personal data (or
to exercise any of your other rights). This is a security measure to ensure
that personal data is not disclosed to any person who has no right to receive
it. We may also contact you to ask you for further information in relation to
your request to speed up our response.
TIME LIMIT TO RESPOND
You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may charge a reasonable
fee if your request is clearly unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in these
circumstances.
10. GLOSSARY
LAWFUL BASIS
Legitimate Interest means
the interest of our business in conducting and managing our business to enable
us to give you the best service and the best and most secure experience. We
make sure we consider and balance any potential impact on you (both positive
and negative) and your rights before we process your personal data for our
legitimate interests. We do not use your personal data for activities where our
interests are overridden by the impact on you (unless we have your consent or
are otherwise required or permitted by law). You can obtain further information
about how we assess our legitimate interests against any particular impact on
you in respect of specific activities by contacting us.
Comply with a legal or regulatory obligation means
processing your personal data where it is necessary for compliance with a legal
or regulatory obligation that we are subject to.
EXTERNAL THIRD PARTIES
- Service
providers acting as processors based in the UK who provide IT and system
administration services.
- Professional
advisers acting as processors including lawyers, bankers, auditors and
insurers based in the UK who provide consultancy, banking, legal,
insurance and accounting services.
- HM
Revenue and Customs, regulators and other authorities acting as processors
based in the UK who require reporting of processing activities in certain
circumstances.
YOUR LEGAL RIGHTS
Request access to your personal
data (commonly known as a "data subject access request"). This
enables you to receive a copy of the personal data we hold about you and to
check that we are lawfully processing it.
Request correction of
the data that we hold about you. This enables you to have any incomplete or
inaccurate data we hold about you corrected, though we may need to verify the
accuracy of the new data you provide to us.
Request erasure of your personal
data. This enables you to ask us to delete or remove personal data where there
is no good reason for us continuing to process it. You also have the right to
ask us to delete or remove your personal data where you have successfully
exercised your right to object to processing (see below), where we may have
processed your information unlawfully or where we are required to erase your
personal data to comply with local law. Note, however, that we may not always
be able to comply with your request of erasure for specific legal reasons which
will be notified to you, if applicable, at the time of your request.
Object to processing of
your personal data where we are relying on a legitimate interest (or those of a
third party) and there is something about your particular situation which makes
you want to object to processing on this ground as you feel it impacts on your
fundamental rights and freedoms. You also have the right to object where we are
processing your personal data for direct marketing purposes. In some cases, we
may demonstrate that we have compelling legitimate grounds to process your
information which override your rights and freedoms.
Request restriction of processing of
your personal data. This enables you to ask us to suspend the processing of your
personal data in the following scenarios: (a) if you want us to establish the
data's accuracy; (b) where our use of the data is unlawful but you do not want
us to erase it; (c) where you need us to hold the data even if we no longer
require it as you need to establish, exercise or defend legal claims; or (d)
you have objected to our use of your data but we need to verify whether we have
overriding legitimate grounds to use it.
Request the transfer of
your personal data to you or to a third party. We will provide to you, or a
third party you have chosen, your personal data in a structured, commonly used,
machine-readable format. note that this right only applies to automated
information which you initially provided consent for us to use or where we used
information to perform a contract with you.
Withdraw consent at any time where
we are relying on consent to process your personal data. However, this will not
affect the lawfulness of any processing carried out before you withdraw your
consent. If you withdraw your consent, we may not be able to provide certain
services to you. We will advise you if this is the case at the time you
withdraw your consent.
11. COOKIE POLICY
Like many websites, the Mark Croft Solicitor website uses
cookies – small text files, typically of letters and numbers – to capture
limited information about the site’s users. The information is transferred by
the website to the cookie file of the browser on the hard drive of the user’s
computer.
This site uses Google Analytics cookies. These allow us to
measure the number of visitors, to see how visitors navigate the site and to
see which resources they access. This helps us to develop new content and to
improve the way the website works. These cookies do not enable us to identify
individual users. Google provides further information about Analytics.
To prevent Google Analytics cookies being set, you may install
the Google Analytics Opt-Out Browser Add-On.
For general information about cookies please visit www.allaboutcookies.org.